Privacy Policy
Last updated: January 2024
Introduction
THE GARDEN, INC. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our business.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form on our website
- Submit an order inquiry
- Subscribe to our communications
- Contact us by phone, email, or in person
This information may include:
- Name
- Email address
- Phone number
- Mailing address (if applicable)
- Details about your inquiry or order
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Device identifiers
This information is collected using cookies and similar technologies. For more information, please see our Cookie Policy.
How We Use Your Information
We use the information we collect for various purposes, including:
- Responding to Inquiries: To respond to your questions, comments, or requests for information
- Processing Orders: To process and fulfill your product orders
- Communication: To send you updates about your inquiries or orders
- Customer Service: To provide customer support and improve our services
- Website Improvement: To analyze website usage and improve our online presence
- Legal Compliance: To comply with legal obligations and protect our rights
Who Has Access to Your Information
Internal Access
Access to your personal information is limited to employees and authorized personnel who need such access to perform their job duties. We maintain appropriate safeguards to protect your information from unauthorized access.
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our business, including:
- Email delivery services (for processing contact form submissions)
- Website hosting providers
- Analytics providers (with your consent)
These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities, to protect our rights, privacy, safety, or property, or to enforce our agreements.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.
Your Rights and Choices
Access and Correction
You have the right to request access to and correction of your personal information. To do so, please contact us using the information provided below.
Data Deletion
You may request that we delete your personal information by contacting us at contact@the-garden-inc.org. We will process your request within 30 days, subject to any legal requirements to retain certain information.
Opt-Out of Communications
You may opt out of receiving marketing communications from us by following the instructions in those communications or by contacting us directly.
Cookies
You can control cookies through your browser settings and our cookie consent banner. See our Cookie Policy for more information.
Children's Privacy
Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
THE GARDEN, INC.
2637 N 4TH St
Columbus, Ohio 43202
United States
Phone: +1 (763) 353-9774
Email: contact@the-garden-inc.org