Privacy Policy

Last updated: January 2024

Introduction

THE GARDEN, INC. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our business.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form on our website
  • Submit an order inquiry
  • Subscribe to our communications
  • Contact us by phone, email, or in person

This information may include:

  • Name
  • Email address
  • Phone number
  • Mailing address (if applicable)
  • Details about your inquiry or order

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device identifiers

This information is collected using cookies and similar technologies. For more information, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Responding to Inquiries: To respond to your questions, comments, or requests for information
  • Processing Orders: To process and fulfill your product orders
  • Communication: To send you updates about your inquiries or orders
  • Customer Service: To provide customer support and improve our services
  • Website Improvement: To analyze website usage and improve our online presence
  • Legal Compliance: To comply with legal obligations and protect our rights

Who Has Access to Your Information

Internal Access

Access to your personal information is limited to employees and authorized personnel who need such access to perform their job duties. We maintain appropriate safeguards to protect your information from unauthorized access.

Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

  • Email delivery services (for processing contact form submissions)
  • Website hosting providers
  • Analytics providers (with your consent)

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities, to protect our rights, privacy, safety, or property, or to enforce our agreements.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

Access and Correction

You have the right to request access to and correction of your personal information. To do so, please contact us using the information provided below.

Data Deletion

You may request that we delete your personal information by contacting us at contact@the-garden-inc.org. We will process your request within 30 days, subject to any legal requirements to retain certain information.

Opt-Out of Communications

You may opt out of receiving marketing communications from us by following the instructions in those communications or by contacting us directly.

Cookies

You can control cookies through your browser settings and our cookie consent banner. See our Cookie Policy for more information.

Children's Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

THE GARDEN, INC.

2637 N 4TH St

Columbus, Ohio 43202

United States

Phone: +1 (763) 353-9774

Email: contact@the-garden-inc.org